
Bank of Russia
has introduced a "cooling period" - a period during which the citizen
will be able to terminate the contract of voluntary insurance and get in a
certain order the insurance premium paid. This is provided for Bank of Russia
Instruction (N3854-U of 20.11.2015) "On the minimum (standard)
requirements, conditions and procedures of the individual types of voluntary
insurance."
"Cooling period" of at least 5 days (the insurer can establish and
longer) and is counted from the date of conclusion of the contract of voluntary
insurance, regardless of the time of payment of the insurance premium.
In order to terminate the insurance contract citizen must apply to the
insurance company. Upon cancellation of the insurance in the "cooling
period" insurance company is obliged to return the money paid for the
policy in its entirety, if the insurance contract has not entered into force.
If the agreement started to operate, the insurer is entitled to withhold
refunds part of the premium which is proportional to the number of days that
have passed since the beginning of the contract.
The new rules apply to almost all popular types of insurance. This list
includes life insurance, accident insurance, motor hull, liability of car
owners and owners of water transport, LCA, civil liability to third parties, as
well as the insurance of financial risks.
The need for the introduction of "cooling-off period" is associated
with the current practice of imposing negative individuals of voluntary
insurance contracts, the conclusion of which they are not interested, including
the receipt of insurance or banking services.
The problem of the imposition of insurance products has become particularly
relevant a few years ago during the boom in consumer lending. Often when you
make a loan citizens are not even aware that simultaneously receive and
insurance service. The big package of documents was not easy to understand, and
the cost of insurance is included in the loan amount. In other cases, the
purchase of insurance services becomes mandatory condition of the loan
agreement.
No less urgent situation in the market of compulsory motor liability insurance.
In many parts of the country's car owners could buy liability insurance policy
tool only with the additional burden in the form of accident insurance,
property insurance, etc.
The efforts of the Bank of Russia to stabilize the market CTP and Consumer
Protection made it possible to somewhat reduce tensions.
The law prohibits conditional on receipt of certain services compulsory
acquisition of others, and for the imposition of additional services at the
conclusion of MTPL contract provides for administrative responsibility.
However, to prove the fact of imposing quite difficult.
The introduction of "cooling-off period" will allow consumers to
abandon the imposed or unprofitable insurance services without a specific
permission or passing a special administrative or judicial procedure.
The complaint may be submitted in writing by sending it to: approx. Sokolova,
22a, Rostov-on-Don, 344006, or electronically via the Internet receiving the
Bank of Russia at www.cbr.ru.